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Research and Reports

Visiting an Airport Lounge in the COVID-19 Environment

November 12, 2020

At Sodexo, we know that an airport lounge provides precious moments to work, rest or enjoy the hospitality services while traveling.

Whether it is for business or pleasure, the lounge provides a safe haven from a busy airport environment to relax, unwind and prepare for the next stage of your journey.

However, in a Covid-19 environment, is this still true? How likely is it that travelers will return to airline or airport lounges again in the future (and when)? This is why we commissioned a piece of primary research with Harris Interactive to understand perceptions of visiting an airline or airport lounge in the COVID-19 pandemic. 

The survey was targeted to a nationally representative sample of people in four markets: the UK, USA, France and Spain and took place on October 7-8, 2020. Below is an infographic highlighting the key results by country. 

Download the key takeaways.

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Find out how travelers gauge returning to Airport Lounges



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