Building supplier partnerships which drive innovation and quality for clients

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Every supply chain choice or buying decision made by an organization has the potential to create significant impact.

 

The quality of a corporate-supplier partnership has real ramifications on the power to introduce innovation, enhance product and service quality, and even transform lives within the wider community.

 

The relationships we have with trusted suppliers around the world represent an important aspect of Sodexo’s success over the last 60 years. So, as part of our anniversary celebrations we are sharing stories about just some of these trusted suppliers.  

 

One such story, is our 30-year partnership with Keany Produce… 

Innovating for 30 years

Working collaboratively with Keany drives strategy and innovation, ensuring high-quality produce for our customers and strengthening our commitment to community and environmental goals.

Today, Keany Produce, led by CEO Ted Keany, is a key supplier to Sodexo across the US. It’s a partnership that not only thrives on a common ‘family-led’ background, but that enjoys shared values, commitment to quality, modernization and strategic vision.  

Over three decades, Keany has developed a partnership with Sodexo that has allowed us to grow while staying true to our signature family culture and personal service roots,” says Ted. “It’s helped to empower the company to grow its footprint across the US, while also allowing Keany to stay focussed on local, sustainable produce – supporting independent local farmers and organic growers to deliver high-quality produce at scale.

Shared strategies for mutual growth

From one unit contract near Dulles Airport in the mid-1990s, the relationship has grown exponentially over the decades. Keany now supplies 248 Sodexo locations across the US, bringing the highest-quality fresh produce, proteins, dairy and gourmet items to contracts ranging from offices to hospitals.  

The relationship grew quickly because of Sodexo’s strong commitment to food services and community impact,” says Ted. “As it’s grown, it’s no longer simply a supplier-client contract to provide fresh produce. It’s a partnership that is focussed on building strategies together that drive mutual growth.

Ted Keany

Ted Keany, CEO Keany Produce

For Ted and the team, this has given them the power to streamline rollout processes, explore innovative technology, develop state-of-the-art methods and facilities, and introduce new products, all for the benefit of both businesses.  

 

There are plenty of examples of how close collaboration has resulted in efficiencies and cost savings, all while ensuring the quality and consistency to keep customers satisfied. Ted recalls one occasion where the teams came together to find a solution to consolidate specifications for fresh fruit, helping cement a more efficient ordering process for Sodexo’s contract teams.  

Units were using multiple varieties, grades and quality of fruit and Sodexo wanted to try and define a closer spec for their teams,” recalls Ted. “We tested picking a ‘usual’ order with 60 different SKUs against our new model of 27 SKUs. We found incredible efficiencies to be gained. For us, it was a true model of partnership that we had never seen before, and an example of partnering with your best customers to find mutually beneficial results.

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A shared passion for social value

Our partnership with Keany Produce now stretches far beyond business transactions.  

 

The company has been a staunch supporter of our Stop Hunger program since its launch in 1996, and their sustainability goals mirror our own – focussing on resource conservation, energy efficiency and waste reduction.  

 

Their initiatives include reducing fuel consumption, reusing wooden pallets and upcycling fresh-cut food to feed local livestock.

Additionally, Keany has created opportunities for our culinary teams to engage directly with its local farm partners, through tours and product sourcing experiences. “It’s a great way of strengthening the connection between growers and chefs,” says Ted.

Keany Produce also actively encourages employees to volunteer, organizing volunteer days where people can help projects in their local communities.

Long term focus on innovation

“Our partnership with Sodexo has strengthened the way we approach all aspects of our business,” says Ted. “Operations, customer relationships, environmental impact and community goals: it’s given us the credibility and reach to compete more effectively in the marketplace while also reinforcing our values and commitment to service and reliability.” 

We’ll continue to look ahead, to expand our product lines and geographical reach. There are endless opportunities to support Sodexo’s growth – and our own – and that’s what makes the future so exciting. The openness to innovate, collaborate and continually improve has made the partnership strong for decades, and there’s tremendous potential to build on what is already a strong foundation.

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