Sajeda’s story: new beginnings in Austria

  • Mar. 04, 2025

Sajeda Khabourr
Sajeda KhabourReceptionist, Sodexo Austria

Sajeda’s story: new beginnings in Austria

I started studying German Literature at the University of Damascus in 2011 after finishing high school. It was a newly introduced program at our university, and I was very curious to learn something new. However, things changed dramatically within just a year following the outbreak of the Syrian revolution in 2012.

My family and I were forced to flee our home after my 23-year-old brother was killed on the way to university. We first sought refuge in Jordan, where we stayed for about three years. The situation there was difficult, and we realized we could not simply wait for things to improve in Syria. We needed a place where we could live, study, work and have legal security. That’s how we found our way to Austria and started a new life. It was an incredibly difficult decision.

Driven by determination to work

After arriving in Austria, I completed several German courses and later trained as an office clerk, funded by a public program. I was determined to carry on with my studies to improve my chances of finding a job. It wasn’t easy, especially during the COVID-19 pandemic, when many people lost their jobs.


Undeterred, in 2022 I joined the More Than One Perspective (MTOP) program, which supports refugees looking to enter the Austrian labor market. It helped me to understand how to highlight my strengths and work on some of my weaknesses. Through MOTP I heard about Sodexo’s SheWorks, which provides job shadowing opportunities. 

SheWorks gave me the break I needed

It piqued my interest immediately – this was the practical experience I was looking for and in May 2023 I was thrilled to be given a work experience trial with Sodexo at a multinational healthcare company contract in Vienna I immediately loved the family-like atmosphere of the Sodexo team and could see a successful future. Unfortunately, there wasn’t a permanent vacancy available at the time but in August they got in touch again to say there was a part time job for me in the administration team.

SheWorks not only offered me the work experience trial and led to a permanent role; it also helped me to build connections and gain a better insight into the Austrian job market, which is extremely valuable for my career development. It helped my self-esteem too, allowing me to see my potential and that I could be economically independent. I was so happy to join the Sodexo team and I’m now a full-time member.

A positive and supportive team

What I love about this role is the versatility. Every day brings something new, and I enjoy interacting with colleagues and visitors. Helping my team and solving problems gives me great satisfaction. The positive and supportive work environment here is something I really appreciate.


Of course, there have been challenges having to adapt to a new work environment in a foreign country with a different language and culture. Although that was difficult at first, I learned to be flexible and to adjust quickly. Overcoming these obstacles has helped me grow both professionally and personally.

Finding my place and building a future

If I could pass on any advice to someone looking to move to a new country like I did, I would say be patient with yourself and stay open to new experiences. The beginning can be challenging, but with time, you will adapt, find your place and build a new future. Learning the language and being proactive in seeking opportunities will make a big difference.

Now I’m looking forward to continuing my professional development, learning new skills, and taking on more new challenges. I’m optimistic about the future and excited about the opportunities ahead.

About SheWorks

SheWorks is Sodexo’s global job shadowing program, designed to empower women, enhance employability and create potential career opportunities.


Since its launch in 2019, 22 countries have committed to the program and there have been almost 4,000 beneficiaries. In 2023, Sajeda was one of 184 women recruited to permanent roles with Sodexo.

Find out more about a career with Sodexo

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