O2C Global Process Lead
Sodexo Business Services (SBS) is currently looking for a O2C Global Process Lead to provide strategic vision in identifying process improvements, working with internal functions and external consultants to support the performance of O2C activities within the shared service centres.
A day in the life of a "Global Process Lead"
The Global O2C Finance BPO team is responsible for facilitating the consistent implementation of the globally standardized O2C Core Model within the S4/Hana platform across all countries, permitting localization only where required by local laws. Driving the adoption of uniform, compliant and high quality O2C processes throughout the ERP transformation.
Your day-to-day
- Process ownership – manage and optimise billing and cash applications
- Ensure E2E process optimization inside Order to cash domain.
- Responsible for identifying, implement and monitor controls on O2C domain.
- Continuous improvement – identify bottlenecks and implement improvements to enhance efficiency working with internal teams and external consultants
- Cross-functional collaboration – ensure alignment across systems and processes with other finance domains, countries, other functions
- Performance monitoring – develop and maintain key performance indicators, dashboards and reports to monitor process integrity and performance
- Technology & innovation – stay current with emerging technologies and trends. Proactively evaluate and recommend innovative digital solutions and automation tools to enhance operational efficiency and drive performance improvements across the business
- Project delivery – ensure all initiatives are delivered on time and within scope
- Stakeholder management – communication within and outside of O2C team ensuring that all parties are aligned with process changes
- Compliance and control – ensure all process redesigns adhere to internal policies and external regulatory requirements
- ERP Program participation – actively contribute to our ERP project, ensuring collaboration to drive ERP roll out and ensure operational efficiency improvements and long-term strategic alignment
What you´ll need to succeed:
- Ability to apply continuous process improvement concepts and tools.
- Highly flexible, with an ability to work in a changing and multicultural environment.
- Able to interact in a multi-cultural environment.
- Ability to think strategically as well as tactically.
- Rigorous, organized, proactive and results orientated
Requirements/Qualifications:
- At least 3 to 5 years of accounting.
- Experience in transforming billing and Cash application processes.
- Experience with Cash application tool implementation.
- Experience in ERP upgrade and roll out program.
- Experience and understanding of GBS / Shared Services environments.
- Preferential knowledge of SAP (ECC6 and S4/HANA).
- Experience in interaction with Finance Headquarter leaders in large multinational company.
- Able to travel occasionally.
- Experience in improving process quality, process review and compliance.
- Fluent in English
- High degree of customer orientation.
Benefits
- Hybrid working model;
- Flexible working hours;
- Health & Life Insurance;
- Meal allowance paid in Meal Card;
- Additional Days off: extra vacation day, employee’s birthday, volunteering day;
- More than 6000 free online courses;
- Opportunity to grow professionally inside the Company;
- Possibility to participate in multicultural projects;
- Several internal activities aiming to promote our team´s wellbeing
If you want to be part of our team, please send us your resume to the email: Recruitment.SBS.Portugal@sodexo.com
Don´t forget to put on the subject the role you´re applying for.