The 4 benefits of a dynamic workplace experience

Developing a natural synergy between people and workplaces can transform operational efficiency and employee well-being. In this article, we explain how Sodexo’s focus on creating a dynamic workplace experience is boosting business resilience and shaping sustainable futures for our clients around the world.

As a global leader in workplace services, we know that productivity and well-being go hand in hand. To operate at their best, today’s employees don’t just need nice places to meet or eat when they’re at work. They want to switch between these spaces on their own terms, taking control of their schedules and making the connections they need to stay energized for the day.

To respond to this change and retain top talent, our clients are embracing a dynamic workplace experience that flexes around the evolving needs of employer and employee. By considering people and buildings as one, it delivers efficient spaces, great food and the personalized services that modern employees expect. We’ve put it to the test, and we can see four clear benefits:

How quickly organizations respond to change is a hallmark of success. By designing smart and adaptive workplaces that continually maximize space and efficiency, our teams create room for spontaneous social interaction without compromising on performance.

From Singapore to France, we’ve already seen the results in our own offices. In our London HQ, for example, we created spaces to match every task and mood, with hot desks, high tables, relaxed sofas and private booths, all with seamless AV. After just two weeks, employee satisfaction rose to 4.8 out of 5. We’ve extended this dynamic approach to hybrid work models too, helping a leading UK consumer goods company to boost engagement by recreating in-person experiences – including click & collect services – in a virtual world.

By creating spaces that help employees to respond fast, organizations can stay one step ahead of their challenges and embrace new opportunities at pace.

The air quality, the helpdesks, the food…the whole environment contributes to a healthy and happy workforce. Our dynamic approach fine tunes everything as one, enabling us to offer healthy food options all day, provide exemplary workplace support and adjust building management to improve comfort and productivity. 

It’s an approach that sees us innovate the working day, like using multi-client kitchens to offer delicious, nutritious and sustainable food when space is an issue. Or creating staff coffee bars with added buzz in Belgium by opening them to the public, ensuring a friendly, welcoming atmosphere at any time of the day. 

Creating a better day for everyone is our purpose, and it makes good business sense too.

To adapt to new challenges, organizations need to stay in listening mode. That’s why we use artificial intelligence, connected devices and real-time analytics to enhance building performance and elevate the employee experience. With three global intelligence centers that act as insight hubs for the dynamic workplace experience, we gather and analyze millions of data points that enable our teams to take action on the ground through actionable intelligence. 

This includes using advanced data visualization tools to support delivery of integrated food and facilities management services for a global pharmaceutical company. Across four major sites, and covering everything from snow removal to executive dining, we’re driving increased customer satisfaction, operational efficiency and service standardization.

Making small adjustments quickly in multiple areas creates a seamless operating environment that keeps companies focused on core business.

Employees want to see their values reflected in their choice of employer; in fact, our research shows that 87% of global employees think sustainability is important. This creates opportunities to improve efficiency while boosting engagement, and our dynamic approach makes it easy for employers and employees to find inspiration in shared goals.

As part of our fight against food waste, we’re using the WasteWatch system to aid food waste prevention at more than 2,500 sites. By sharing the data with guests, we’re also nudging behaviors and meeting growing demand for sustainable eating. This includes through our food concepts, a great example is Modern Recipe, which blends great flavors, functional ingredients and sustainable sourcing with all-day availability. At De Volksbank in the Netherlands, it’s helping to bring everyone together and support the wellbeing of people and planet. 

By considering everything from heating, ventilation and air conditioning systems to regenerative agriculture in one, we help workplaces work harder to tackle the climate crisis.