Corporate governance

Sodexo is fully compliant with all corporate governance principles and applies them faithfully to best practices in France, location of its headquarters. In 2004, the Chairman of the Board of Directors and the Chief Executive Officer became separate functions.

The Committee meets once a month, and is the linchpin of the Group’s management structure.

Led by Denis Machuel, the Executive Committee recommends strategies to the Board of Directors and supervises the implementation of these strategies once they have been approved by the Board. The Executive Committee tracks the implementation of action plans, monitors business unit performance and assesses the potential benefits and risks of growth opportunities.

Denis Machuel

Denis Machuel

Chief Executive Officer of Sodexo

Denis Machuel became Chief Executive Officer of Sodexo January 23, 2018. He was Deputy CEO from September 2017 to January 2018.

Throughout his career, Denis has had an international focus and has sought out entrepreneurial opportunities working in large multinational firms.

Denis joined Sodexo in 2007, as CEO of Benefits & Rewards Services for Central & Eastern Europe. In 2010, he moved to lead Sodexo’s Benefits & Rewards Services in Europe and Asia, and in January 2012, he became CEO of Sodexo Benefits & Rewards worldwide. During Denis’ tenure as CEO of Benefits & Rewards, issue volume and revenues increased significantly and activities expanded geographically in 6 new countries.

Denis joined the Sodexo Group Executive Committee in January 2014. He contributed to the Group’s transformation, from a country-based structure to one based on global client segments. He was also appointed Group Chief Digital Officer in January 2015, a cross-functional role supporting Sodexo’s digital transformation across its 3 activities. In September 2016, Denis took on the additional role of CEO of Personal and Home Services, an activity encompassing childcare, in-home care for elderly and dependent persons and concierge services.

Denis is a strong advocate of diversity and inclusion in all its aspects. As an executive sponsor of the Sodexo Diverse! Network and Sodexo Disability Voice task force, Denis has strengthened Sodexo’s commitments towards diversity and inclusion. In 2016, he signed the International Labor Organization’s Global Business Disability Network Charter on behalf of Sodexo – the first global charter on disability inclusion in the workplace.

In addition, Denis led the initiative to offer Mindfulness and meditation practices for Benefits & Rewards teams, in line with his conviction that promoting work-life balance contributes to quality of life. He is an active meditator himself.

Denis began his professional life at Schneider Electric in Egypt, before moving to become a consultant with innovation and technology consultancy Altran, with Dassault Electronique as client. He stayed 16 years with Altran, holding a range of senior positions, including CEO of Altran Technologies UK. He also served as CEO of Altran Technologies France and as Director Offshore Strategy and Operations.

Denis Machuel was born in 1964 in Reims, France. He is a graduate of the ENSIMAG College of Engineering in Grenoble, France, and holds a Master of Science from Texas A&M University.

Denis is French. He is fluent in English.

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Lorna C. Donatone

Lorna C. Donatone

CEO Geographic Regions and Region Chair for North America

Lorna Donatone is Sodexo’s CEO for Geographic Regions and Region Chair for North America. She is a member of the Sodexo Group Executive Committee and Chair of the North America Regional Leadership Committee. As CEO for Geographic Regions, Lorna is responsible for the coordination of businesses around the world.

Before moving to her current role, Lorna was CEO for Schools worldwide, managing the K-12 business in 42 countries. Prior to that, she served as Chief Operating Officer and President of Sodexo’s U.S. Education market, which includes 500 public school districts and more than 850 college and university campuses. She has held several other key leadership roles in the company, including President of School Services and President of Spirit Cruises. Lorna has been instrumental in developing Sodexo’s Employee Business Resource Groups, with a commitment to diversity, inclusion, mentorship and training employees. She began her career in public accounting with Deloitte & Touche and has worked in the airline, banking and high-tech industries.

Lorna demonstrates her leadership through community and industry involvement. She is on the Sodexo Stop Hunger Foundation Board. She has served as on the boards of the National Restaurant Association since 2005 and became a trustee of the National Restaurant Association Educational Foundation in 2011, and is past Chair of the Board. Lorna is Past Chair of the Board of Directors of the Women’s Foodservice Forum. She was elected as a member of the Board of Trustees for The Culinary Institute of America in 2008. She is a member of the Board of Directors of Jamba Juice, Inc. Lorna chairs the Texas Christian University Neeley School of Business International Board of Visitors and is a member of the Tulane University Business School Council. She previously served as a member of the Board of Directors for Entertainment Cruises.

Lorna was recognized by NAFEM in 2013 with a doctorate in foodservice. She received the Ascendancy Award by in 2010 for her work in mentoring women. Girls, Inc. recognized her in 2009 for her work in empowering young women. In 2015, she received the Trailblazer Award from the Women’s Foodservice Forum.

She has a Bachelor of Science in Management from Tulane University and a Master of Business Administration from Texas Christian University.

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Pierre Henry

Pierre Henry

Vice-President of the Group Executive Committee and CEO Sports & Leisure Worldwide

Pierre Henry has been CEO of Sports & Leisure Worldwide since September 2015 and a member of Sodexo Group Executive Committee since 2005.

Under his leadership, Sodexo has become a leading player in Sports & Leisure globally, notably with the 2017 acquisition of Centerplate, a major event hospitality provider for North America and the UK. In this segment, Sodexo serves more than 700 clients (sports facilities and arenas, conference centers, cultural destinations and airplanes lounges) with a unique services offer (catering and hospitality, venue sales and event management, retail and merchandising, as well as facilities management).

Prior to his current roles, Pierre held many leadership positions within the Group, including Group Chief Operating Officer from 2005 to 2014, and Chairman of Benefits and Rewards Services and Personal and Home Services from 2007 to 2016. Indeed, Pierre has made a very significant contribution to the development of all three activities – On-Site Services, Benefits & Rewards Services and Personal and Home Services – that make up Sodexo’s unique Quality of Life services offer.

Pierre joined Sodexo in 1980 as Regional Manager for French-speaking Belgium for the Benefits & Rewards activity, before taking up the role of Managing Director for Belgium from 1987. His teams diversified Sodexo’s service offering and the issue volume increased by 50% per year between 1987 and 2000. When the Pass ALE (Local Agency for Employment) was launched in 1993 — enabling the long-term unemployed to be paid for domestic services — Sodexo became the first company in Europe to provide solutions that optimize public benefits management. From 1993, in addition to his role, Pierre headed up the Central European region. In this role, he supervised the launch of operations in Hungary and Austria, and later in the Czech Republic, followed by Poland and Slovakia. From 2000, Pierre headed up the Western Europe, Asia and North Africa regions.

Pierre became CEO of Benefits & Rewards Services in January 2004. Under his leadership, Benefits & Rewards Services improved their performance, taking the leadership position in the market through the development of three types of offers – advantages for employees, incentive programs and public benefits – and an extensive range of innovative services (Transport Pass, Health Pass, Culture Pass, etc.).

While making Sodexo a world leader in Benefits & Rewards Services, Pierre also played a major part in growing our Personal and Home Services. He also headed up our On-site Services activity in South America between 2006 and 2012, where he notably contributed to strengthening our leadership, especially in Brazil and in our Energy and Resources business. In 2010, Pierre also became responsible for our On-site Services activity in Europe, where the Group still has major development potential. In that role, Pierre reinforced the links between the various parts of the Group and facilitated the development of an integrated offer.

More recently, up to September 2016, Pierre established the Chairman of Geographic Regions position, which is now playing a key role in our organization. Pierre is still responsible for the DACH region (Austria, Germany, Switzerland), in coordination with Adrienne Axler.

Pierre is Belgian and speaks French and English.

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Nicolas Japy

Nicolas Japy

CEO Energy & Resources Worldwide

Nicolas Japy is CEO of Energy & Resources Worldwide and also heads up all of Sodexo’s On-Site Services operations in Africa, the Middle East and Russia. He has been a member of Sodexo’s Group Executive Committee since 2005.Under his leadership, Sodexo has become the world’s No. 2 performer in the Energy & Resources segment, with a considerable footprint in emerging countries. 

Nicolas joined Sodexo in 1991 as Director of its Congo Brazzaville subsidiary. After two years in that position, he was appointed Director of Sodexo’s business in Saudi Arabia, where he significantly improved the performance of this historic subsidiary. In 1997, he took the leadership of all of Sodexo’s operations in Africa, with responsibility for establishing growth and devel¬opment on the continent.  

After seven years with Sodexo, Nicolas briefly left to take a position as Operations Director with Club Med in the USA. He returned to Sodexo in 2001
to run its Remote Site business, where he redefined the strategy, unified teams around the Group’s values and achieved profitable growth. 

In 2005, Nicolas was entrusted with new responsibilities in addition to Remote Sites and went on to achieve profitability in Australia and drive devel¬opment in Southeast Asia, particularly in the field of Facilities Management. After Sodexo’s 2009 acquisition of India’s leading provider of Food and Facilities Man¬agement services, Radhakrishna Hospitality Services Group (RKHS), he spearheaded all On-site Ser-vices operations in that country. 

Nicolas began his professional career in 1982, when he joined BEICIP, a consulting subsidiary of the French Petroleum Institute. He also served as Program and Development Manager for the regional airline TAT, then as CEO for Air Vendee. 

Nicolas holds an engineering degree. He is French and lives in Singapore. Nicolas speaks English.

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Satya-Christophe Menard

Satya-Christophe Menard

Chief Executive Officer, Schools & Universities Worldwide

Satya-Christophe became Chief Executive Officer for Schools & Universities Worldwide on April 1, 2018 and has been a member of the Group Executive Committee since January 2014.

In his current role as CEO of the Schools & Universities segments, Satya-Christophe heads up 86,000 employees, whose mission is to improve the quality of life of students in 42 countries. 

Satya-Christophe joined Sodexo in 1998 and has held various positions within Sodexo’s On-site Services and Benefits & Rewards Services, most recently as Chief Executive Officer for Service Operations Worldwide. 

Satya-Christophe joined Sodexo Pass International in 1998. He became Chief Financial Officer of Sodexo Pass for Western Europe in 1999 and then was appointed General Manager of Sodexo Pass Romania in 2002. In 2006 he was promoted to General Manager, Central & Eastern Europe for Sodexo Pass International, overseeing Benefits & Rewards operations in Austria, Bulgaria, the Czech Republic, Germany, Hungary, Poland, Romania and Slovakia.  

He was appointed Chief Executive Officer, South America for On-site Services in 2007. During his tenure, revenues increased more than threefold in 6 years and he led the acquisition and integration of Puras in Brazil, where he served as acting CEO from 2011 to 2013. 

In September 2015, Satya-Christophe took on the role of Chief Executive Officer for Service Operations Worldwide. In that role, he led Sodexo’s team of experts in Food and FM, as well as IS&T, Supply Management, R&D and Health & Safety – a topic he is personally passionate about – to support, optimize and innovate service delivery for our clients. 

Satya-Christophe began his professional career in 1992 at BNP Paribas Bank in Montreal, before moving to France in 1994 as a Corporate Sales Representative, still at BNP Paribas. Until 2012, he was an economic advisor to the French Embassy in Chile. 

Satya-Christophe is personally committed to pressing for progress on gender balance. He is a cosponsor of SWIFt (for ‘Sodexo Women’s International Forum for talent’), which focuses on pipeline development for women in operations, and of Sodexo’s ‘Gender Diversity in FM’ taskforce. 

He is also a member of the Advisory Committee of Stop Hunger, a global network of non-profit organizations that has been working for a hungerfree world for more than 20 years and shares with Sodexo, its founding partner, the same aspiration for quality of life for all. 

Satya-Christophe holds a post-graduate degree in finance from Paris X Nanterre University, and a Master’s Degree in management from Paris IX Dauphine University. 

Satya-Christophe is French and speaks English, Spanish and Portuguese. 

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Sylvia Metayer

Sylvia Metayer

CEO Corporate Services worldwide

Sylvia Metayer has been CEO Corporate Services worldwide and a member of the Group’s Executive Committee since 2015.

Sylvia first joined Sodexo in 2006 as Group Financial Controller and was later appointed CFO for Sodexo’s On-Site Services operations in Europe, taking an active part in the preparation of large, complex tenders.

From 2010, prior to her current role, Sylvia Metayer headed up Sodexo’s International Large Accounts, developing and supporting Sodexo’s business with Global clients

In her current role as CEO of Sodexo’s Corporate Services segment, Sylvia heads up 120,000 employees, whose mission is to improve the quality of life of in 60 countries – their mission is to make every day a better day for the 20+million adults at work we serve in our client sites.

Sylvia began her professional career as an auditor in the Paris office of Arthur Andersen before going on to hold key financial positions in leading international groups. Before joining Sodexo, Sylvia was Chief Operating Officer at Houghton Mifflin, a Boston-based educational publisher.

Sylvia is a trustee of the Quebec Labrador Foundation, a non-Executive Director of Page group plc, and serves on the Research Orientation Committee at HEC Business School. Within Sodexo, Sylvia is a founding member of SWIFT, the Group’s women network, and is a sponsor of PRIDE, Sodexo’s LGBT network.

Sylvia holds a business degree from the French Ecole des Hautes Études Commerciales (HEC). She’s also a graduate of Queen’s University, Canada and of the University of Ottawa, Canada.

Sylvia is French/British/Canadian, and speaks French and English.

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Marc Plumart

Marc Plumart

CEO Healthcare & Seniors Worldwide

Marc Plumart is CEO of Healthcare & Seniors Worldwide. He was appointed to the Group’s Executive Committee in May 2017.

Marc joined Sodexo in 1992 and has held positions in a majority of Sodexo’s business segments. From 2003 to 2006 he was responsible for our Education business in France, before heading up Healthcare France from 2006 to 2014. He was appointed CEO France in 2014, where he was responsible for all of Sodexo’s business lines with 40,000 employees serving at more than 4,000 client sites.

In 2016, Marc became CEO of the global Seniors segment, which serves the seniors and disabled industries in 24 countries. He was appointed CEO for global Healthcare in May 2017. Sodexo Healthcare operates in 39 countries. As CEO for the two global segments, Marc leads more than 77,000 employees to deliver quality of life services that help patients and residents recover, age well and live their best lives.

Marc has a Master of Science in Agronomy from the Institut Supérieur d’Agriculture in France. He also holds a Master’s Degree in food science and consumer marketing from University College Dublin.

Marc is French and lives in the United States. He speaks English and Spanish.

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Marc Rolland

Marc Rolland

Group Chief Financial Officer

Marc Rolland has been Sodexo’s Chief Financial Officer and a member of the Group’s Executive Committee since December 2015.

Since he joined Sodexo in 1997, Marc held several positions and gained detailed insights into all Group businesses.

Marc joined Sodexo in 1997 as Finance Director for Africa, within the Energy and Resources activity.

In 2000, he was promoted Finance Director of what was named at the time Universal Sodexo for Africa, Europe and Eurasia and then Finance Director for the Corporate Services activity in the UK in 2004.

Marc joined Sodexo Benefits and Rewards Services as CFO in 2004 adding in 2007 the Finance supervision of Personal and Home Services and the South America On-site Services activities. He also became CFO Continental Europe for On-site Services in 2009.

In 2012, Marc was appointed President, Benefits and Rewards Services for Asia, and successfully developed emerging markets in Asia.

Marc started his professional career in 1990 at Bull, where he held several positions in Finance in India, South Africa and France. He later became a financial controller for Eastern Europe at General Electric Medical Systems.

Marc holds a post-graduate degree in Finance from the Dauphine University in Paris, France.

Marc is French and is fluent in English.

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Dianne Salt

Dianne Salt

Group Chief Brand and Communications Officer

Dianne Salt has been Sodexo’s Group Chief Brand and Communications Officer and a member of Sodexo’s Executive Committee since April 2017. She leads the global team responsible for the company’s brand strategy and positioning, employee communications, social media, media relations and financial communications, among other activities.

Prior to joining Sodexo, she held communications and public affairs roles in Canada's public sector as well as the private sector, most notably in financial services and energy and resources

Dianne spent the first 10 years of her career in the public sector in communications roles at the Canadian Security Intelligence Service, the House of Commons and the Senate of Canada, before joining Imperial Oil, the Canadian subsidiary of Exxon Mobil. She joined TD Bank Group (TD) in 2001, where she took on increasingly senior roles including the Senior Vice President of Corporate and Public Affairs which included Internal and External Communications, Government Relations, Community Giving, Corporate Responsibility and Social Media.

In 2013 Dianne moved to the Royal Bank of Canada (RBC), one of the largest banks in the world based on market capitalization, serving 16 million clients in Canada, the United States and 35 other countries.  As the Senior Vice President, Communications Dianne was responsible for leading a global team which provided strategic communications and social media advice in support of businesses such as personal and commercial banking, wealth management, insurance, investor services and capital markets.

A passionate advocate of diversity and inclusion, Dianne is Co-Executive Sponsor of Sodexo’s Disability Voice Taskforce Network which seeks to raise awareness, provide resources and create a culture that embraces, values and fully engages people with disabilities.  She was a member of the Executive Diversity Committees at both RBC and TD, with a particular focus on being a visible Ally to the LGBTQ community.  She was previously a Board Member of the Toronto Region Immigrant Employment Council, which helps immigrants connect to employment that fully leverages their skills and talent.  She is also a past Board Member of Cancer Care Ontario and The Royal Canadian Mounted Police Museum Foundation.

Dianne holds an Honours Bachelor of Journalism degree with a minor in French Literature from Carleton University in Ottawa, Canada.  She is an Accredited Public Relations professional.

Dianne is a Canadian citizen and is fluently bilingual in English and French.

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Aurélien Sonet

Aurélien Sonet

CEO Benefits and Rewards Services Worldwide

Aurélien Sonet has been CEO of Benefits and Rewards Services Worldwide and a member of the Group’s Executive Committee since September 2017.

Aurélien joined Sodexo in 2000 and held various functional and operational roles within Sodexo’s Benefits & Rewards Services activity until 2010. Over this 10-year period, he first held responsibilities in Finance, then headed up Strategic Planning, Marketing and Communications for the activity, before becoming CEO of the French subsidiary. In 2010, Aurélien took on the position of Global Executive Vice President for Strategy, Brand and Communications at Group level. In 2013, he moved to Singapore to develop business with our International Strategic Accounts in Asia Pacific, and successfully deployed major contracts across the region.
In 2015, Aurélien was appointed Region Chair for Asia Pacific, making a key contribution to the development of Sodexo in the region.

Aurélien started his professional career as a financial auditor for Deloitte. He is a graduate from the École Centrale de Lyon Engineering school.

Aurélien is French and speaks English.

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Juan Pablo Urruticoechea

Juan Pablo Urruticoechea

Group Chief Human Resources Officer

Juan Pablo Urruticoechea has been Sodexo’s Chief Human Resources Officer and a member of the Group’s Executive Committee since January 2017. Prior to his current role, Juan Pablo had held several leadership roles in Sodexo’s On-Site Services business, thereby gaining thorough insights into the Group.

Juan Pablo joined Sodexo in 2004 to head up the Corporate segment in Spain. A year on, he became CEO of Sodexo On-Site Services in Spain and Portugal, where he successfully launched Facilities Management services. Juan Pablo then took on the role of CEO On-Site Services in Brazil in 2013.

Juan Pablo started his career in 1987 in the Cadbury Schweppes Group, as Product Manager and Marketing Manager, before joining Diageo in Spain as VP Sales. He later headed up Marketing for the Europe Region at British Telecom, before joining Telefonica as Chief Marketing Officer in 2002.

Juan Pablo holds a PhD cum laude in political philosophy and a Master in journalism from the University of Navarra, as well as an MBA from the IESE Business School in Barcelona.

Juan Pablo is Spanish and speaks English and Portuguese beside Spanish.

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Damien Verdier

Damien Verdier

Group Chief Strategy, Organization, Development, Research & Innovation Officer

Damien Verdier has been Group Chief Strategy, Organization, Research & Development and Innovation Officer since 2013, and a member of the Group’s Executive Committee since 2005. He has been a sponsor of Sodexo’s Corporate Responsibility since September 2008, and from 2009 took an active part in the building and updating of Sodexo’s Corporate Responsibility roadmap, ‘Better Tomorrow 2025’.

Damien joined Sodexo France, On-site Services, in 1979 and held various positions as Sector, then Regional, Director.

In 1991, he was appointed Director of Operations for the Corporate Segment in France, which he headed up from 1993. In a difficult economic environment, he put a quality improvement and cost reduction plan in place, thereby significantly boosting profitability. He also implemented the first sub-segmenting initiative, with specialized teams and offers that were tailored to clients’ specific needs.

In 1998, Damien became CEO, Sodexo France. He implemented an operational organization that was closer to clients, applying the sub-segmentation approach to the Education and Health Care businesses, centralized functional structures and created a shared services center. Under his leadership, Sodexo regained the leadership position in the French market.

In 2003, Damien was appointed Director of Strategy for Continental Europe, and in that role was responsible for supporting European countries in applying key Group initiatives.

Prior to his current role, from 2005, Damien was Group Marketing Director, including supply chain, client retention and offer marketing.

Damien was President of the National Foodservices Association (France) from 2001 to 2006 and Vice-President of the European Foodservices Federation (Ferco). He is an active member within MEDEF (France’s largest employers’ organization) and chairs the working group on Services within Business Europe, a Europe-wide business advocacy group.

Damien is a graduate of the Ecole Supérieure de Commerce Audencia in Nantes, France.

Damien is French, and speaks English in addition to French.

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Sodexo’s 2017 Quality of Life Conference was an opportunity to explore new solutions for tomorrow’s needs. This conference brought together some 50 inspiring speakers that looked at measurable and realistic ways to make progress.

FY2017 Registration document

Sodexo Fiscal 2017 Registration Document


Drawing upon extensive studies on individual perception of Quality of Life combined with 50 years of experience with clients and employees, Sodexo has been able to identify six dimensions of Quality of Life on which our services can have a real and measurable impact.

Ease & Efficiency Health & Well-being Personal Growth Physical Environment Recognition Social Interactions