Technology and innovation in the service industry

We leverage emerging technologies and data solutions to continuously innovate our Facility Management and Food services. From smart vending and virtual restaurants to cleaning robots and assisted reality glasses, we implement tech solutions to enhance the services we provide to corporate organizations and the public sector as well as educational and healthcare institutions that are a step ahead of the industry standards.

Services delivered with a data-driven mindset

The Sodexo Data & AI Factory, our team of data experts, help our teams harness the power of data responsibly to better understand our consumers, their behaviours and preferences to meet your business needs while providing the best consumer experience: 

  • Data analytics: We transform data responsibly into business intelligence that can be used to serve our clients and consumers faster, better and more safely.
  • Artificial Intelligence: Our Artificial Intelligence (AI) powered technologies support our teams to optimize operations and elevate the consumer experience.
  • Predictive Modeling: Using the Sodexo Data & AI Factory state of the art algorithms, our teams can accurately forecast demand, footfall, labor requirements, and maintenance needs to provide the best services at all times.

 

Over 100

start-up partners

Introducing breakthrough service tech solutions

Sodexo started out as a start-up in 1966 and this entrepreneurial spirit continues to drive our business forward. Today, we work with over 100 start-ups around the world to introduce innovative concepts quickly and stay ahead of the latest service tech trends.

Our human-centered approach to innovation 

At Sodexo, we believe that innovation depends on our ability to listen to your needs and to market trends. Our teams leverage our culture of innovation to co-create value with our clients and suppliers, building human-centered solutions that fit real business needs.  

Collaborating with innovative players in the industry

Driven by the ambition to innovate better and faster, we collaborate with incubators, universities, corporations and start-ups to continually source new ideas and boost our digital and data capabilities to deliver the best service experience. 

We also continue to expand our large network of start-up partnerships through our Sodexo Accelerators, and Sodexo Ventures, our strategic venture capital fund.

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Our Corp-Up program (internal startup program) gives the best intrapreneurial ideas the freedom and resources to grow within the organization.

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Building a corporate culture which encourages innovation

Innovation starts with our employees, so we invest in building a powerful culture of innovation across our organization by:

  • Providing training programs, like The Digital Passport and the DatAcademy, to familiarize teams with disruptive technologies, and instill an agile corporate culture across the organization.
  • Enabling bottom-up innovation from our teams and building the connections to scale-up local innovations globally, such as with our Innov’Hub, the Sodexo global ideation platform, and global Innovation Challenges.

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