Induction

This means that all new employees, whatever their level of responsibility or the position held, follow an induction program.

The format and duration of the programs may vary from one country to another, but all meet the following objectives:

• Group induction
  knowledge of the business, the history, the organization and establishing a network of internal contacts
  
• Induction to the position
  knowledge and understanding of the tools and transfer of essential expertise for the position
  

Two examples of these programs are the Mentoring and the Graduate Development programs:

Mentoring Program

Sodexo USA Sodexo USA uses mentoring to encourage success for employees who have been newly recruited or internally promoted as they take on their new position. Each employee has a dedicated mentor within the organization who can be contacted whenever necessary.

The mentor's role is to help the employee to develop, broaden their vision of the challenges facing the company, or transfer his or her own experience and contacts within Sodexo. The mentor often works in a different division or function from the employee concerned.

Other initiatives also exist:

• Each new employee in a management position follows a three day training program, “Beginning your career”, with the addition of a self-training kit, “The First 90 days”, which provides all the essential tools for success in the new position.
• Each new Unit Manager attends the Unit Managers School for a program which alternates on-site and classroom training. It covers all different aspects of the position: management, finance, client and consumer satisfaction, sales, hygiene, etc.

Graduate Development Program

Sodexo UK For young high potential graduates, Sodexo UK offers a one-year leadership development program, with the following objectives: Acquiring an overall vision of Sodexo. Accelerating transition from student to manager. Developing self-knowledge and understanding one's impact on others. Discovering one's own management style. Presenting the different careers and opportunities available at Sodexo. Putting participants in a position to deliver tangible results from their first day in their new job.

The program is divided into 3 phases:

• Finding out!
  This phase lasts 4 weeks and begins with an introductory seminar presenting the Group, its philosophy, its strategy and its challenges. Participants then spend several weeks visiting sites representing all of Sodexo's business activities.
  
• Taking responsibility!
  During this phase, which lasts 4 to 6 months, each participant finds out how an operating site functions. Participants take direct responsibility for part of the operations and manage a small team.
  
• Taking accountability!
  Depending on their professional aspirations, each participant chooses a function which they will work in for 4 to 5 months. During this phase, with the mentorship of a senior manager, they will have the opportunity to manage a strategic project for the company.
  

 Service spirit
 Team spirit
 Spirit of progress

These values are the bedrock of our history and sustain our progress.

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