/ Remote Sites

Improving Quality of Life around the world

For 45 years, Sodexo has been supporting those who live and work in extreme conditions, often in isolated locations. Sodexo has developed service solutions for remote sites to meet our clients’ needs for comfort, safety and well being at each stage of their projects.

A safe place to live and work

Maintaining a healthy, safe environment has always been a priority for Sodexo. It is an absolute necessity for remote sites, where living and working conditions are inherently difficult.

 

Quality Hygiene Safety Environment: a priority

On land and at sea, Sodexo strives to guarantee optimal hygiene and safety for its employees and clients in the oil and gas and mining industries as well as for engineering and construction companies.

To achieve this, we have defined rigorous standards and training tools and maintain a high level of performance using recognized methods. We also rely on the quality of our network of Quality Hygiene Safety and Environment (QHSE) specialists throughout the world.

Our recognized hygiene and safety policy

Sodexo’s level of expertise is demonstrated by the fact that the majority of its operations around the world comply with international ISO 9001, HACCP and OSHAS 18001 safety standards.

Indeed, our strong commitment and professionalism in the area of QHSE is widely recognized and our operations are regularly awarded. In 2009, for example, Sodexo received the prestigious “Golden Gecko Award” for the excellence of its natural resource protection program deployed on mining and oil drilling sites we operate in Western Australia.

Comforting accommodations and foodservices

Enjoying a varied diet and having a place to oneself contribute to individual well being. This is just as important for teams working on an oil rig in the North Sea as it is for office workers in London’s City district.

 

Genuine hotel service

People working in extreme environments are especially appreciative of services that improve the Quality of Daily Life. Sodexo applies international standards to its remote sites hospitality services. We are committed to taking care of employees: we provide clean, well-equipped rooms with comfortable bed linens and bath towels, along with newspapers and magazines from their native countries and DVD players to watch their favorite films.

Our solutions are sources of well being, contributing to the productivity and loyalty of our client’s employees and their performance on the site.

Eating well even in remote areas

Our experienced chefs develop menus for our client’s workers that combine pleasure with the benefits of wholesome nutrition. Drawing on our knowledge of Remote Site consumers worldwide, we know how to satisfy their diverse eating habits and various cultural and dietetic requirements.

For example, one of our clients is a world leader in deepwater offshore drilling with 15 platforms operating across the globe. To support their performance, we prepare balanced meals for their workers, including special menus to celebrate Thanksgiving, Christmas and the Chinese New Year.

Well being and leisure

Because isolation often leads to boredom, Sodexo organizes leisure, sports and cultural activities to entertain employees at remote sites around the world.

 

Creating a “village” atmosphere

When people return from their workday, they take care of everyday matters and enjoy their favorite pastimes, which is not easy when you live thousands of miles from home.
To break the monotony of daily routine, Sodexo plans and runs leisure, sports and cultural activities such as game rooms, sports facilities and competitions, internet cafes, retail outlets and excursions. Our many initiatives and programs make everyday life more fun. Far from the image of a remote camp cut off from the rest of the world, we create dynamic living environments to help create a sense of community and a friendly atmosphere on site.

Bringing more to Olympic Dam’s 2,000 residents

We use this approach at the Olympic Dam mining site in Australia, operated by BHP Billiton. To limit turnover and enhance the well being of the camp’s 2,000 residents, Sodexo offers a wide array of activities including theme parties and on-site sports activities as well as hiking and excursions outside the camp. The results are positive: residents are satisfied and retention rates have improved.

24/7 online concierge services

Maintaining a healthy life-work balance is especially difficult for people living away from home. Sodexo’s online concierge services enable remote site residents to manage some aspects of their personal lives from a distance to help them better concentrate on the work at hand and feel less isolated.

 

Taking care of everything

We know what it means, in concrete terms, to be far from home. We assist residents by taking charge of the many small - and important – details of everyday life. Once relieved of their concerns, they can focus entirely on their work. Whether they want to organize a birthday party for a family member, book tickets for a sports event or oversee repairs on a car left at home, our teams will take care of everything. By facilitating life for remote site residents, we also strengthen their ties to the company that employs them.

Incentive programs

Team motivation takes on special meaning when people are working in isolated conditions.

 

Stimulating performance

Sodexo’s Rewarding You program was designed to foster job performance and loyalty among talented individuals so they will deliver their best under even the most demanding circumstances. The program is based on a simple principle: every individual or collective action that improves remote site operations and efficiency should be rewarded. The Rewarding You program, accessible via a dedicated web platform, allows individuals to keep track of the points they earn and use them to obtain various rewards.