Human resources: continuous improvement

Engagement, a key performance indicator

We seek to become one of the world's companies most admired by its employees and to make our human resources and their diversity a source of competitive advantage. Improving employee engagement is thus a truly strategic issue for Sodexo. During 2009-2010, we conducted our third global engagement survey in 60 countries (covering more than 98% of our employees).

India Sodexo employees

2010 survey main results


  • 56% participation, up 5 points compared to 2008

  • 55% commitment rate (up 7 points)

  • 85% of employees rate Sodexo as a better employer than its competitors (+ 4 points)

  • 86% of employees are willing to recommend Sodexo to a friend searching for a job (+ 4 points)

Read more on our 2010 Employee Engagement Survey


Other indicators

Employee retention rate:

  • 64% overall

  • 83% for site managers, and increasing steadily

Internal promotion:

  • 80% of our managers are promoted internally 

Representation of women:

  • 20% of our executives are women

  • 45% of our managers are women

Recognition for Human Resources actions


DiversityInc 2012 Top 50Sodexo is named No.2 for the DiversityInc Top 50 companies for diversity list.
“There’s a reason Sodexo has been in the top two for three years in a row. This company is the best we’ve ever seen at measuring and documenting the benefits of diversity in the workplace. The diversity initiatives […] are a model for all other companies,” said Luke Visconti, CEO of DiversityInc.
Read the press release >>

Dow Jones Sustainability Indexes 2012/13 (320x56px)
In 2012-2013, Sodexo was recognized for the eith time as the world leader in its sector by the Dow Jones Sustainability Index (DJSI)

2010 Worlds Most Ethical Companies

For the first time in 2010, Sodexo was selected for inclusion in the Covalence index and ranked among the most ethical companies.