/ Shared values
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Our values
Our profession: serving others. Every day, 95% of our employees are in direct contact with our clients and consumers. We are proud of our 95% client retention rate. Achieving this success requires a strong value system shared by all: service spirit, team spirit and spirit of progress.
> More on our values
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Our ethical principles
Front line employees, site managers and executives... all Sodexo employees share and live the same ethical principles: loyalty, respect for people, transparency and business integrity.
> More on our ethical principles
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Our commitment to diversity and inclusion
We draw our strength from the diverse mosaic of all of our talents. Combining cultures and generations is the best way to understand and respond to client expectations. We consider promotion of diversity and inclusion as not only a moral obligation but also a business necessity.
> More about our diversity and inclusion policy
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Measuring our progress
We want Sodexo’s 391,000 employees to see their company as an employer that is trustworthy, socially responsible and capable of investing in the well-being and development of each individual.
The engagement of our employees - a concept that expresses both satisfaction and involvement - is a key indicator of our current and future performance, because we believe that “engaged” employees deliver better service to clients. Every two years, we conduct a survey worldwide to analyze employee engagement to identify and act upon opportunities for progress.
> See our 2010 Employee Engagement Survey results
Our employees engaged in the fight against hunger
Discover the testimonials of Numan, Oscar, Elisana, Jun and Victoria who actively participate in the STOP Hunger Servathon and contribute to make every day a better day for those in need.
Key figures
- 79% of Sodexo employees feel that the company gives them the means to grow.*
- 81% of Sodexo employees received development training in 2010, an increase of 10% from 2009.
- 23% of site manager positions were filled through internal promotion in Fiscal 2009.
- 34% of management positions were filled through the promotion of site managers in Fiscal 2010.
(*) Source: Sodexo 2010 Engagement Survey
Sodexo in brief
Discover Sodexo Group's offer, fundamentals, commitments and fiscal 2011 key figures in 2 minutes.
Download the Fiscal 2012 fact sheet